Saturday, July 16, 2011

"I actually think we annoy people who don't fly us more than we annoy people who fly us."

An interview with a fee happy airline CEO from the consumerist web site:

Low cost, no-frills Spirit Airlines takes heat from people annoyed with how it charges a fee for everything and for its crass and tasteless ads that capitalize on scandals and tragedies in the news. We've dished some out ourselves. But it's hard not to walk away from reading this AP interview with its CEO and business model mastermind Ben Baldanza without some new respect for the guy. For one, he turned around a money-losing airline and it's been profitable ever since. And at least this airline is upfront about how they're gonna give it to you.


Read more by clicking the above link.

No comments: