Saturday, July 16, 2011

"I actually think we annoy people who don't fly us more than we annoy people who fly us."

An interview with a fee happy airline CEO from the consumerist web site:

Low cost, no-frills Spirit Airlines takes heat from people annoyed with how it charges a fee for everything and for its crass and tasteless ads that capitalize on scandals and tragedies in the news. We've dished some out ourselves. But it's hard not to walk away from reading this AP interview with its CEO and business model mastermind Ben Baldanza without some new respect for the guy. For one, he turned around a money-losing airline and it's been profitable ever since. And at least this airline is upfront about how they're gonna give it to you.


Read more by clicking the above link.

Friday, July 08, 2011

Window or aisle?

From the travel section of nytimes.com:


In general, there are no hard and fast rules for scoring a good seat. Because each airline has its own seating configurations and policies, a strategy that may work on one airline may not make a difference on another. Last year, for example, JetBlue began making most exit-row seats on its A320 aircraft available to passengers just after purchase. Other airlines tend to hold onto those seats for their top-tier frequent fliers or release them just before boarding. That said, there are a few basic guidelines that travelers should consider when trying to get the seat of their choice.



Read more to see how to get that coveted extra leg room seat by clicking the above link.

Sunday, July 03, 2011

We have been on vacation

Good to be back.  We have not posted an entry, obviously for several months.  Distracted with day to day operations of the business I guess.  However, we are back.  And promise to continue the latest insider information we stumble accross on a regular basis. 

Thursday, January 06, 2011

New York Times Shares Tricks For Cutting Travel Costs

From the New York Times online:

2. BUY ON TUESDAY Most airlines begin sales on Monday evenings, and by the following day other airlines have usually matched the lowered fares on the same routes, said Anne McDermott, editor at Farecompare.com, which tracks price trends. Last month, for example, Virgin America had a sale on Dec. 13, with one-way fares as low as $79 on some routes, according to Farecompare. The next day, there were sales from AirTran, Southwest and American, with one-way fares from $59. Because sales are hard to predict, travelers looking for the best deal should start their searches three to four months in advance, when airlines begin to look closely at which routes may need a sale to fill seats. 

Read more by clicking the above link.

Tuesday, December 28, 2010

Disney turns crowd control into a science

We are always fascinated by the behind the scenes stories of how Disney makes the magic happen at Walt Disney World.  The New York Times article highlights some of their latest innovations.


From the New York Times:


“Control is Disney’s middle name, so they have always been on the cutting edge of this kind of thing,” said Bob Sehlinger, co-author of “The Unofficial Guide: Walt Disney World 2011” and a writer on Disney for Frommers.com. Mr. Sehlinger added, “The challenge is that you only have so many options once the bathtub is full.” 


Read more by clicking on the above link.

Sunday, November 28, 2010

Southwest Airlines turns 40

We recently bought stock in Southwest Airlines.  Boy they just do things right.  Avoiding baggage fees.  Lower costs.  And most of all its the people who work for them.  Just fly with some one else and you will know what I mean.  The New York Times article from last week tries it best to balance and find fault with the airline.  But even the problems don't seem like they are insurmountable. 

 My favorite quote:


But here, too, Southwest sensed an opportunity to showcase its difference. While baggage fees generated roughly $1.7 billion for the industry in the first half of the year, Southwest drew the line. It made its “Bags Fly Free” policy a centerpiece of its advertising and marketing campaign. 

“A lot of people have been trying to pickpocket and nickel-and-dime their customers,” says Kevin Krone, the company’s head of marketing. “We don’t think it’s right.”

The policy turned out to be a good business move.

Southwest’s revenue rose by $1.6 billion in the first nine months of 2010, compared with that period in 2007, even as its capacity declined by 1 percent. Part of that growth in sales, Southwest believes, came from new customers fleeing bag fees. Mr. Kelly calls his rivals’ approach “a gift.”

The policy yielded another advantage. It allowed Southwest to subtly shift the focus away from its fares. Although it still offers low fares to many destinations, Southwest doesn’t always have the lowest fares every day on every flight, says Bob McAdoo, an airline analyst at Avondale Partners. 

Click the above link to read more.

Tuesday, November 09, 2010

Roughing it

From the Consumerist:

Like something from a '70s disaster movie, 3,300 passengers on board the Carnival Splendor found themselves stuck out to sea off the coast of Mexico after a fire in the engine room.
Click the above link to read more.